State Farm® Insurance Agent Clint Simpson

"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"

"Mark, we can’t thank you enough for taking the time to share your experience with our office. We’re here when you need us, and I’m glad you’re finding our team courteous and friendly 👍🏻"

"Christi, I am sorry for your previous experience with another office, and want to thank you for giving my office a chance to earn your business. My team and I are here for you when you need us most. Thank you for sharing your experience with us so far and we will continue to strive to live up to the expectations you expect and deserve 💯"

"Hey Robbi, thank you for the cool review. We appreciate your continued support. Nicole, the rest of the team and I are here and ready to help whenever you need us!"

"Hi Kathleen. Erin is great, and so many people agree with you, she is absolutely the best to work with for your insurance needs! Thank you for taking a minute to share your experience, we really do appreciate it ❤️"

"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"

"Hi Patty, thank you for taking a moment to give Erin a 5 Star review!"

"Allen, we love hearing about your experience with Erin. We’re so happy she made the process easy, and took the time to explain what you needed, all while saving you some money. Please don’t keep us secret!"

"Mike, thank you for taking a moment and sharing your experience working with Hannah. We really do appreciate it!"

"Chad, that’s great to hear that Peyton was able to get you taken care of quickly, and we appreciate the cool review. Thank you so much!"

"Thank you for the 5 star review and vote of confidence. We appreciate it very much!"

"Thank you for giving Erin M and our office a fantastic review. We are here and ready to help whenever you need us!"

"Thank you for sharing your feedback. We sincerely apologize for the frustration you experienced and understand how concerning unexpected rate changes can be. While we strive to provide clear explanations for any changes, there are times when multiple factors—such as state regulations, industry trends, or policy updates—can affect rates, even without changes to your driving record or coverage. We’d like the opportunity to review your situation further to ensure all details were accurately explained and address any lingering concerns. Please feel free to reach out to our office directly at (618) 283-0951. Your satisfaction is very important to us, and we’d appreciate the chance to make this right. Thank you for being a valued customer, and we hope to regain your trust. "

"Hi Denise, Thank you so much for your wonderful review! We’re thrilled to hear that you felt cared for, even from a distance. Technology truly helps us stay connected and deliver the same personal, customer-focused experience no matter where you are. We’re grateful for the trust you’ve placed in us and would love the chance to help others in the same way. If you have any friends or family who could use our services, we’d be honored to assist them, too. Thanks again for your kind words!"

"Hi Anne, we’re excited to hear how easy it was to work with our office and that Wrin was able to give you 5 Star service!"

"Hi Rhonda, we’re glad to hear your experience working with Erin was worthy of a 5 star review. Thank you for taking a moment to share your experience, we really do appreciate it"

"Jonathan Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our customer service. It’s our goal to be transparent and proactive in managing your accounts and claims, so we’re glad to know you found it refreshing. We appreciate your trust in us to handle your home and auto insurance, and we’re happy we could help you get better coverage at a great price. Thank you for recommending us!"

"Thank you Max for the review. I’m glad Kay was able to assist you quickly and get your issue resolved. We are glad to help and we’ll be ready to help again if you need us 💯"

"Thank you so much Faith for your kind words! We’re thrilled to hear that you’re enjoying the customer service at our Vandalia Branch. Kay is indeed a wonderful addition to our team, and we’re glad to know that her friendliness and helpfulness have made your experiences even better. We look forward to continuing to serve you with the same level of care. Thanks again for sharing your feedback! 😊"

"Hi Diane. We are sorry about your claim. It’s never fun when something like this happens. I am glad we were able to help your claim go smoothly and get you taken care of as quick as we could! Thank you for sharing your experience."

"Hey Don! Thank you so much for sharing your positive experience! We’re thrilled to hear that our team provided you with excellent service and helped you save on your car insurance. Our goal is always to make the process as smooth and pressure-free as possible. If you have any more questions or need further assistance in the future, we’re here to help!"

"Hey Tina, I’m glad you had a 5 Star experience working with Erin! We appreciate anyone you can send our way for home and auto insurance. Don’t forget we do life and health insurance too 👍🏻"

"Athenia, I looked into my account this morning, and your review made my day! I’m glad my team and I are here and ready when you need us, and you’re getting the service you expect and deserve!"

"Thank you Mr Michael!"